Owner FAQs

Answers to your common questions

Do you coordinate Property Maintenance and Repairs?
Advantage Gold Realty handles all requests for maintenance and repairs. We coordinate all maintenance and repairs utilizing our in house Maintenance Company as well as outside Vendors. We will contact the owner prior to any repairs being performed over $200.00 unless it is classified as an emergency.

Do you do a Start-Up Review of the property?

Vital part of managing your property is to know your property. We perform a detailed review with digital photos before allowing a tenant to occupy your property. The start-up review documents the condition of the property so when the tenant vacates, there is a sound basis for the security deposit.

Do you have Tenant Screening Process?
Thorough screening is crucial to successful Property Management. We require all applicants to fill out a detailed application and submit it for processing/approval. A credit check is NOT enough! Our company conducts a careful review of their credit and income, and some cases past tenancy history. Cross referencing all these areas provides answers to qualify or disqualify prospective applicants.

How long will my property be vacant?
This is the most commonly asked question we receive. Unfortunately, there is no way to predict how long a property will remain on the market, even in the best market conditions. However, we will work very diligently to rent the property as quickly as possible. What is important to remember is that the most important objective is to have “a quality tenant.”

How much will my house rent for?
We always want to tell you what your house can realistically rent for rather than a number that is unattainable just because it sounds appealing. To figure a rental rate we do an analysis of current market trends. We look at comparable rentals and take into consideration the condition, amenities and general appeal.

When will I receive my rental proceeds?

Rental payments processed the 1st through the 6th of each month:

Owner rental proceeds will be mailed/deposited by the 10th of each month. If the 10th falls on a weekend, owner rental proceeds will be mailed/deposited on the next business day.

Rental payments processed after the 6th of each month:

Owner rental proceeds will be mailed/deposited no later than 10 business days after payment is processed.

(Definition of Processed: Funds deposited in Agents Trust Account)

Where will you advertise and Market my property?
We will advertise your property through the use of Third Party Websites such as Realtor.com, Trulia and Zillow. We will also Display a “FOR RENT” sign on your property and place a lockbox on your home. These signs promote a high volume of calls to our office every day.

Why use A Property Management Service?
The advantages of property management are many. Obviously a professional property manager will handle the headache of day to day landlord duties such as property showings, coordinating repairs, reconciling tenant concerns, monitoring the use and condition of your property and rent collection. When Advantage Gold Realty represents you, our entire team represents you. Many of which have been landlords themselves. Our team of experts have been representing clients throughout Onslow County. Seldom, if ever, do we experience an issue we haven’t experienced before. Therefore we know how to expeditiously resolve any issue that might arise.

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Advantage Gold Realty
1512 Gum Branch Road
Jacksonville NC 28540-5216

Phone: 910.353.2001
Fax: 910.353.2113

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